799slot Privacy Policy

Section 1 Introduction

This Privacy Policy ("Policy") explains how 799slot ("we", "our") handles the personal information of players ("you") who use our services. By accessing the 799slot.wine website or creating an account, you agree to the terms set out in this Policy.

We place the highest importance on the trust of Myanmar players and take your privacy seriously. Please read this Policy carefully. If anything is unclear, you can contact us at [email protected].

Section 2 Information We Collect

We collect the following types of information to improve your experience on our service and to operate our gaming business in compliance with the law—

2.1 Information You Provide Directly

• Full name, date of birth
• Contact phone number (for verification purposes only)
• Email address
• Username and password (stored in encrypted form)
• A copy of your NRC or national identity card for KYC (Know Your Customer) verification

2.2 Financial Information

• KBZPay / Wave Money / AYA Pay account phone number (for deposits and withdrawals only)
• Bank transfer receipt records
• Deposit and withdrawal history

2.3 Technical Information

• IP address, browser type and version
• Device model, operating system
• Access date and time (MMT)
• Session data and cookie information
• Game history (game name, bet amount)

2.4 Communication Information

• Live chat conversation records
• Emails sent to the support team
• Complaint and response records

Section 3 How We Collect Information

We obtain your information through the following methods—

• Directly from you: Information you provide when registering an account, making a deposit, requesting a withdrawal, or contacting our support team
• Automatically: Technical data collected from cookies, log files, and tracking technologies when you access the platform
• Payment service providers: Payment-related information from KBZPay, Wave Money, AYA Pay, and banks
• KYC verification services: NRC verification results required for account verification

Section 4 How We Use Your Information

We use your information only for the following purposes—

4.1 To Deliver Our Services

• Creating your account and identifying you as a player
• Processing deposits and withdrawals (minimum deposit 3,000 Ks, minimum withdrawal 10,000 Ks)
• Granting access to games
• Processing bonuses and promotions

4.2 Security and Monitoring

• Checking for fraud and money laundering
• Verifying compliance with KYC/AML (Anti-Money Laundering) regulations
• Monitoring individual betting patterns to support responsible gambling

4.3 Service Improvement

• Understanding player experience and making improvements to our service
• Identifying and fixing platform errors
• Keeping records to assist the support team

4.4 Communication

• Notifying you about account security matters (login activity, password changes)
• Sending promotional news if you choose to receive it
• Notifying you about software updates and service changes

Section 5 Sharing with Third Parties

We do not sell your personal information to any third party. However, we may share it with the following parties where necessary to deliver our services—

• Payment companies: KBZPay, Wave Money, AYA Pay, and banks — for deposit and withdrawal verification only
• KYC/AML service providers: To carry out legally required verification
• IT service providers: For hosting, database management, and cybersecurity — bound by confidentiality agreements
• Legal and Regulatory Requirements: Disclosed only when required by law enforcement or legal authorities

Section 6 Data Retention

We retain your information in accordance with the following policy—

• Active accounts: Data is kept for the duration the account remains open
• Closed accounts: Data is retained for an extended period after closure due to AML/compliance requirements
• Financial records: Retained in accordance with financial regulations
• Communication records: Retained for a defined period to maintain service quality

Once the retention period has passed, your personal data is securely deleted or anonymised so it can no longer be identified.

Section 7 Security Measures

799slot maintains strong technical and organisational measures to protect your personal data—

Technical protections

• SSL/TLS encryption: All data transmitted between the platform and you is protected by SSL encryption
• Password hashing: Your password is never stored in plain text — only via a cryptographic hashing algorithm
• Two-factor authentication: Two-step verification is supported for account access
• Firewall and intrusion detection: Systems are in place to defend against external attacks
• Database encryption: Data stored in the backend database is also encrypted

Organisational protections

• Staff access to data is restricted under a least-privilege policy
• Regular staff training on data protection is conducted
• Security audits are carried out on a regular basis

Section 8 Cookies Policy

Cookies are small text files stored in your browser that help the platform work properly. The types of cookies we use are—

• Strictly necessary cookies: Essential for maintaining login sessions and security
• Functional cookies: Used to remember language preferences and user settings
• Performance cookies: Used to measure platform speed and make improvements
• Analytics cookies: Used to understand which games players prefer and to improve our service

You can block cookies through your browser settings; however, please note that this may limit some features of the platform.

Section 9 Your Rights

You have the following rights regarding your personal data—

• Right of access: You can request to see what data we hold about you
• Right to rectification: You can request that inaccurate or incomplete data be corrected
• Right to erasure (right to be forgotten): You can request deletion of your data, provided it does not conflict with legal requirements
• Right to restriction: You can request that we limit how we use your data
• Right to portability: You can request your data in a usable file format
• Right to opt out of marketing: You can opt out of our promotional communications

To exercise any of these rights, contact us at [email protected]. We can also assist you in Burmese via our 24/7 live chat.

Section 10 Child Protection

799slot services are for persons aged 21+ only. We do not knowingly collect personal data from anyone under 21. If we become aware that a person under 21 is using our services, we will immediately delete all their data and close their account. If you notice such a case, please let us know at [email protected].

Section 11 Policy Changes

We may update this policy from time to time due to changes in our services or legal requirements. When the policy changes—

• The updated policy will be published on the website
• The "Last revised date" at the top of the policy will be updated
• For major changes, registered email addresses will be notified

Continuing to use the platform after a policy change means you accept the revised policy. If you do not agree with the changes, you may contact us to close your account.

Section 12 Contact Us

If you have questions about this policy or wish to exercise any of your data rights, please contact 799slot's data protection team—

We will do our best to handle your request as quickly as possible. Please note that some requests may be subject to limitations under applicable law.